Mar 16 2009
Neglect and the Multi-Channel Marketer
You might not realize it, but simple acts of neglect rank among the most important aspects of our daily lives as marketers and consumers.
Consider the process of checking your email inbox first thing in the morning – you scroll right by email after email, neglecting the very messages that you’ve specifically requested from your favorite businesses.
But is it really neglect? To the marketer focused solely on open rates and clickthroughs, sure it is. No clicks, no love, right? Think again. There’s a lot to be said for those emails – some opened, many not, a few previewed and then passed by – that sit stoically in our inboxes, relatively untouched. After all, these messages are accomplishing the one fundamental task that every marketer requires from their communications: reminding the customer that they’re there.
And therein lies an unsung power of email: the potential to supercharge the rest of your marketing channels through a simple reminder that stares customers in the face.










