Tag Archive 'consumer research'

Oct 14 2011

What’s going in holiday email …. right now?

Published by Erin Geoghegan under Industry Trends

Projections for this holiday season called for a 15%-20% increase in email overall volume, according to my last post. I’m happy to report that – so far, those projections are right on the money! Experian CheetahMail client data indicates that this first week, September 30 – October 6, hit that mark exactly with a 17.5% increase in all industry email volume.

Also worth noting…the words “Christmas” and “Black Friday” were used in subject lines in the first week of the 2011 Holiday Season, just as they were in 2010.

Stay tuned for more updates on emailresponsibly.com and the marketing forward blog as we watch the holiday marketing season surge!

 

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Oct 01 2010

Four Segments of Technology Consumers

Published by Erin Geoghegan under Know Your Personas

Technology has brought about immense change in the lives of American consumers. Today, eight-in-ten U.S. adults access the Internet and seven-in-ten use email and surf the web. Fully nine-in-ten adults have at least one mobile device and four-in-ten send text messages. While Americans wholeheartedly embrace new technology and adopt it quickly, others take a longer time to adjust before integrating new technology into their lives.

A new technology segmentation system developed by Experian Simmons uncovers four distinct groups of consumers to help marketers be more relevant in their targeting efforts and messaging.

  • Wizards: “Technology is life”
  • Journeymen: “Technology is an important part of my life”
  • Apprentices: “Technology is changing my life”
  • Novices: “Technology has a limited impact on my life”

As seen in the chart below, Journeymen are the most receptive to hearing about products/services via email and are increasing the amount of time they spend shopping and surfing the Internet. In terms of mobile advertising, Wizards are the best segment to target. They are interested in receiving mobile advertisements and are the most likely to purchase products they see advertised on their cell phones. Click here for more results from the study.

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Mar 10 2010

Insights on Mobile Consumers

Published by Erin Geoghegan under Know Your Personas

Nine in ten U.S. adults today use at least one mobile device. Mobile phones have truly become an essential part of consumers’ every day lives, and email marketers can easily capitalize on this immense market if they plan and segment their campaigns strategically. Recently released consumer reseach from Experian Simmons reveals the following key trends that provide deep insight on the traits and characterstics of the mobile consumer today:

  • The most popular mobile function today – aside from talking – is taking pictures, which 70% of mobile phone owners do each month.
  • Adults under age 50 are the most likely to be mobile users with 93% owning a mobile phone today.
  • Over 78% of adults over the age of adults over age 60 are now mobile.
  • Fully half of cell phone users simultaneously engage with some other medium while on their mobile. TV is the most common media distraction with 21% of mobile phone owners watching TV while using the phone
  • Thirty-one percent of mobile phone owners check personal email on their phone and 21% check their work email.

To learn more about what research by Experian Simmons has to say about today’s mobile consumers, we recommend reading the “Mobile marketing” section of our latest report, the 2010 Digital marketer: Benchmark and trend report.

Source: Experian Simmons Fall 2009 Consumer Study/National Hispanic Study

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Feb 09 2010

Americans Who Purchase Electronics

Published by Erin Geoghegan under Know Your Personas

Today’s consumers are more connected to their electronic devices and gadgets than ever before. To provide insight on the demographic traits and behavioral tendencies of the consumers that purchase electronics in America, Experian Simmons analyzed relevant information from its 2009 National Consumer Study and New Media Study. Key findings include:

  • Seventy-one percent of new TV buyers in 2009 reported purchasing either an LCD or plasma TV, more than double the rate in 2006
  • Nearly half of all TV buyers reported that the screen size of their most recent purchase was 40 inches or larger
  • Between 2006 and 2009, ownership of VCRs among US households dropped 13% to 79%. Meanwhile, DVR ownership doubled
  • The most popular mobile function today is taking pictures, which 70% of mobile phone owners do each month
  • Video gaming among adults grew a relative 9% between 2007 and 2009, with half of almost all adults now saying they own or play games

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Nov 11 2009

Candy Consumers in America

Published by Erin Geoghegan under Know Your Personas

candyWith the winter holiday season heading our way, candy consumption will surely rise. Experian Simmons reviewed data from its Spring 2009 Kids Study: Full Year and its National Consumer Study to gain insight on Americans who are most likely to consume candy, as well as what types of candy they prefer. Key findings from the analysis include:

  • Seventy-five percent of all U.S. Adults say they eat chocolate or hard candy.
  • Ninety-six percent of American children ages 6 to 11 say they eat chocolate or hard candy with little difference across age groups. Older kids, though, indulge more frequently than their younger friends.
  • Specifically, kids ages 10 and 11 are 16 percent more likely than the average kid to say that they eat 6 or more servings of candy per month. Young children ages 6 and 7 who are most reliant on their parents for their candy supply are the least likely to have 6 or more servings a month.

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