Tag Archive 'cyber monday'

Dec 07 2009

Cyber Monday Sings a Familiar Tune: Harder! Better! Faster! Stronger!

Published by Ben Alschuler under Industry Trends

daft-punkThe numbers are in, and it seems that this year’s Cyber Monday frenzy consisted mostly of the same old song and dance that we’ve seen in the past. (This, of course, is in addition to the trends we commented on earlier regarding Black Friday email spikes) Based on the analysis of 170 clients across all industries between 2006 – 2009 for the time period of the Sunday before Thanksgiving through Cyber Monday, email marketers sent Cyber Monday promotions (surprise!) earlier and more often than ever before.

Ok, so maybe the headlines are not such a shock to the system. But looking at the overall data in the context of Thanksgiving week and Black Friday, we do see some nuanced trends worth noting alongside the larger stories that we’re all familiar with by now. These trends include:

  • Overall volume growth. There was a 28 percent increase in email volume from the Sunday before Thanksgiving through the end of Cyber Monday. This has been a consistent theme throughout past Cyber Mondays.
  • Early-bird catches the worm. The lifts in volume on the days just before Cyber Monday were even higher than those before Black Friday, further solidifying the trend of earlier promotional mentions and previews of shopping specials before the actual promotions begin.
  • Rise and shine. Similar to Black Friday, over 50 percent of emails were sent prior to 8am EST. In related news, how much longer can Folgers brand coffee rightfully claim to be “the best part of waking up?”

Cyber Monday Email Volume Growth

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Dec 02 2009

Black Friday Data Shows Increased Marketing Activity, Careful Consumer Spending

Published by Ben Alschuler under Industry Trends

The dust has settled from Black Friday, and the results are as interesting as you’d expect at this time of year. The big holiday push kicked into high gear over the course of last week, and all of the retail hoopla translated into more marketing mania than ever before.

Based on the analysis of 170 clients across all industries between 2006 – 2009, Experian CheetahMail has made the following determinations about the week of Black Friday:

  • Email volumes increased by 24 percent for the week of Thanksgiving 2009  as compared to the same week in 2008.
  • The trend of emailing more leading up to Black Friday continued in 2009 just as it had in 2008. However, the volume totals for several of these days — the Sunday, Monday and Wednesday before Thanksgiving, along with Thanksgiving Day — were much higher in 2009 than last year.
  • 50 percent of emails were sent prior to 8 am each day. Of the dates examined during this time period, Black Friday had the most even distribution of send time between midnight and noon.
  • Black Friday itself saw almost identical email volumes as last year, dropping roughly 1% from 2008.

Black Friday Email Volume

Meanwhile at Experian Hitwise, our source for consumer and competitive insight, we’ve seen how specialty websites focusing solely on Black Friday sales have played a significant role in driving traffic to retail sites. Comparing the week before Thanksgiving in 2009 vs. 2008, Hitwise saw the following:

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Nov 03 2009

Cyber Monday/Black Friday Forecast for 2009

Published by Ben Alschuler under News & Commentary

virtual-realityIt’s that time of the year again, so without further adieu, let’s talk about everyone’s favorite unofficial holiday, Cyber Monday!

Contrary to popular belief, the term “Cyber Monday” was not coined by an army of scotch drinking Japanese robots from the 1980′s, but rather by Shop.org, the prominent digital retail group who sought to create a sister holiday for Black Friday that focused solely on online commerce. Cyber Monday falls on the first Monday after Thanksgiving and has become more and more recognized over recent years.

While we at Email Responsibly have touched on the topic of Cyber Monday in the past, today it’s time to look forward to see what is in store for Cyber Monday this year.

Cyber Monday Email Volume Increases, 2006-2008

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Dec 04 2008

What’s In A Name? Cyber Monday Says It All

Now that the dust has settled from Cyber Monday, lets take a look at the facts. Our clients’ sent 50% more messages on Cyber Monday compared to last year, and 20 times what we sent on the same day in 2004.

That’s some pretty staggering growth right there.

But what seems equally interesting to me is the widespread adoption of the term “Cyber Monday.” From my days of working in architecture I learned that if you say something repeatedly over a long period of time, you can in fact create a sort of reality for it. This is how New Yorkers came to pay millions of dollars for apartments in “SpaHa” (Spanish Harlem), “NoLIta” (North of Little Italy), and “FiDi” (Financial District), thanks in large part to the clever acronyms created and repeated endlessly by real estate brokers. Stephen Colbert calls this phenomenon of creating a reality for something truthiness.

This year, the truthiness of Cyber Monday became legit: many marketers even touted their sales by name. 

Let’s take a look at a few of these brazen marketers and pay homage to what looks like an emerging trend in holiday email campaigns:

adidas

Brylane

Discovery Store

Harry & David

Kmart

Newegg.com

Reader’s Digest

Sears

ShopNBC

Speedo

VistaPrint

 

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Aug 28 2008

EEC: “Cyber Monday” Biggest Day for Email Marketers. For Customers, Not As Much

Published by Ben Alschuler under News & Commentary

I must admit, I have a soft spot in my heart for “Cyber Monday,” the Monday following Thanksgiving that is billed as the biggest online shopping day of the year. As a general rule, I think our country could use more holidays whose names sound like they came from the 1992 film “The Lawnmower Man.”

But my personal feelings aside, the Email Experience Council’s latest Retail Email Guide to the Holiday Season sheds a little light on what actually happens online immediately after Black Friday. Apparently, Cyber Monday has really caught on…with email marketers.

67% of the retailers tracked by the Retail Email Blog [sent] at least one promotional email on Nov. 26. That was up from 44% of retailers the year before. The jump made Cyber Monday the most popular retail email marketing day of the year, eclipsing the day after Christmas, which was the biggest retail email day in 2006.

Of course, higher email volumes didn’t translate into higher sales this past year, as the EEC points out in its findings. Yes, Cyber Monday may be an unofficial holiday accepted in the business world, but it’s more of a marketing holiday than a shopping one. Don’t despair too much, though, because the EEC has lots of strategic ideas for retailers to improve their holiday mailing performance, including special holiday email series and e-gift cards.

And in case you were wondering, Reve News has a handy list of last year’s top holiday online shopping days so you can witness the magic of  “Whopping Web Wednesday” for yourself.

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