It is a sad reality that there are unscrupulous folks who send spam and phishing emails. Some of the most authentic looking and most dangerous spam messages I have seen in my inbox have been from phishers trying to replicate financial services emails. These fake emails usually notify me that my account has been frozen and then encourage me to click on a link or to reply with personal information.

Recently I received a legitimate and noteworthy series of emails from Bank of America. Their first email introduced updates to their alert emails so that their customers could expect what to look for. The new features include a new look, personalization, a security checkpoint, alert information and more. I am sure Bank of America has been dealing with spoofed emails for some time now, so hopefully these changes will reduce security headaches and help stop the spammers.

The first educational email from Bank of America draws attention to the forthcoming  changes:

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