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	<title>Email Responsibly &#187; mobile</title>
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	<link>http://www.emailresponsibly.com</link>
	<description>Taking a closer look at the world of email marketing.</description>
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		<title>Four Segments of Technology Consumers</title>
		<link>http://www.emailresponsibly.com/2010/10/01/four-segments-of-technology-consumers/</link>
		<comments>http://www.emailresponsibly.com/2010/10/01/four-segments-of-technology-consumers/#comments</comments>
		<pubDate>Fri, 01 Oct 2010 15:07:36 +0000</pubDate>
		<dc:creator>Erin Geoghegan</dc:creator>
				<category><![CDATA[Know Your Personas]]></category>
		<category><![CDATA[Americans]]></category>
		<category><![CDATA[consumer research]]></category>
		<category><![CDATA[demogrpahics]]></category>
		<category><![CDATA[gadgets]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[segmentation]]></category>
		<category><![CDATA[simmons]]></category>
		<category><![CDATA[tech geeks]]></category>
		<category><![CDATA[tech nerds]]></category>
		<category><![CDATA[technological proficiency]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://www.emailresponsibly.com/?p=3214</guid>
		<description><![CDATA[Technology has brought about immense change in the lives of American consumers. Today, eight-in-ten U.S. adults access the Internet and seven-in-ten use email and surf the web. Fully nine-in-ten adults have at least one mobile device and four-in-ten send text messages. While Americans wholeheartedly embrace new technology and adopt it quickly, others take a longer [...]]]></description>
			<content:encoded><![CDATA[<p>Technology has brought about immense change in the lives of American consumers. Today, eight-in-ten U.S. adults access the Internet and seven-in-ten use email and surf the web. Fully nine-in-ten adults have at least one mobile device and four-in-ten send text messages. While Americans wholeheartedly embrace new technology and adopt it quickly, others take a longer time to adjust before integrating new technology into their lives.</p>
<p style="text-align: center;"><a href="http://www.emailresponsibly.com/wp-content/uploads/2010/09/iStock_000008994026Small.jpg"><img class="aligncenter" title="Technology user" src="http://www.emailresponsibly.com/wp-content/uploads/2010/09/iStock_000008994026Small-e1285945621757.jpg" alt="" width="400" height="266" /></a></p>
<p>A new technology segmentation system developed by Experian Simmons uncovers four distinct groups of consumers to help marketers be more relevant in their targeting efforts and messaging.</p>
<ul>
<li>Wizards: &#8220;Technology is life&#8221;</li>
<li>Journeymen: &#8220;Technology is an important part of my life&#8221;</li>
<li>Apprentices: &#8220;Technology is changing my life&#8221;</li>
<li>Novices: &#8220;Technology has a limited impact on my life&#8221;</li>
</ul>
<p>As seen in the chart below, Journeymen are the most receptive to hearing about products/services via email and are increasing the amount of time they spend shopping and surfing the Internet. In terms of mobile advertising, Wizards are the best segment to target. They are interested in receiving mobile advertisements and are the most likely to purchase products they see advertised on their cell phones. <a href="http://www.experian.com/simmons-research/register-2010-technology-report.html" target="_blank">Click here</a> for more results from the study.</p>
<p style="text-align: center;"><a href="http://www.emailresponsibly.com/wp-content/uploads/2010/09/TechSeg.gif"><img class="aligncenter size-full wp-image-3217" title="TechSeg" src="http://www.emailresponsibly.com/wp-content/uploads/2010/09/TechSeg.gif" alt="" width="414" height="298" /></a></p>
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		<item>
		<title>Americans Who Purchase Electronics</title>
		<link>http://www.emailresponsibly.com/2010/02/09/consumers-of-electronics-in-america/</link>
		<comments>http://www.emailresponsibly.com/2010/02/09/consumers-of-electronics-in-america/#comments</comments>
		<pubDate>Tue, 09 Feb 2010 21:36:34 +0000</pubDate>
		<dc:creator>Erin Geoghegan</dc:creator>
				<category><![CDATA[Know Your Personas]]></category>
		<category><![CDATA[consumer profile]]></category>
		<category><![CDATA[consumer research]]></category>
		<category><![CDATA[demographics]]></category>
		<category><![CDATA[electronics]]></category>
		<category><![CDATA[gadget buyers]]></category>
		<category><![CDATA[gadgets]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[tv]]></category>

		<guid isPermaLink="false">http://www.emailresponsibly.com/?p=2387</guid>
		<description><![CDATA[Today&#8217;s consumers are more connected to their electronic devices and gadgets than ever before. To provide insight on the demographic traits and behavioral tendencies of the consumers that purchase electronics in America, Experian Simmons analyzed relevant information from its 2009 National Consumer Study and New Media Study. Key findings include: Seventy-one percent of new TV buyers in 2009 reported [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.emailresponsibly.com/wp-content/uploads/2010/02/electronic.jpg"></a><a href="http://www.emailresponsibly.com/wp-content/uploads/2010/02/electronic2.jpg"><img class="size-thumbnail wp-image-2406 alignleft" title="electronic" src="http://www.emailresponsibly.com/wp-content/uploads/2010/02/electronic2-150x150.jpg" alt="" width="120" height="120" /></a>T<a href="http://www.emailresponsibly.com/wp-content/uploads/2010/02/electronic1.jpg"></a>oday&#8217;s consumers are more connected to their electronic devices and gadgets than ever before. To provide insight on the demographic traits and behavioral tendencies of the consumers that purchase electronics in America, Experian Simmons analyzed relevant information from its 2009 National Consumer Study and New Media Study. Key findings include:</p>
<ul>
<li>Seventy-one percent of new TV buyers in 2009 reported purchasing either an LCD or plasma TV, more than double the rate in 2006</li>
<li>Nearly half of all TV buyers reported that the screen size of their most recent purchase was 40 inches or larger</li>
<li>Between 2006 and 2009, ownership of VCRs among US households dropped 13% to 79%. Meanwhile, DVR ownership doubled</li>
<li>The most popular mobile function today is taking pictures, which 70% of mobile phone owners do each month</li>
<li>Video gaming among adults grew a relative 9% between 2007 and 2009, with half of almost all adults now saying they own or play games</li>
</ul>
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		<title>Little Wonders Can Lead to Big Success &#8211; Pt.2</title>
		<link>http://www.emailresponsibly.com/2009/05/20/email-little-wonders-can-lead-to-big-success/</link>
		<comments>http://www.emailresponsibly.com/2009/05/20/email-little-wonders-can-lead-to-big-success/#comments</comments>
		<pubDate>Wed, 20 May 2009 21:40:38 +0000</pubDate>
		<dc:creator>Jordan Lane</dc:creator>
				<category><![CDATA[Ask the Experts]]></category>
		<category><![CDATA[animated gif]]></category>
		<category><![CDATA[hosted]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[white listing]]></category>

		<guid isPermaLink="false">http://www.emailresponsibly.com/?p=1033</guid>
		<description><![CDATA[A &#8216;little wonder&#8217; is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In the second installment of this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them. Like diligently saving [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-thumbnail wp-image-1035 alignleft" src="http://www.emailresponsibly.com/wp-content/uploads/2009/05/coinjar-150x150.jpg" alt="coinjar" width="142" height="142" /><em>A &#8216;little wonder&#8217; is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In the second installment of this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them.</em></p>
<p><em></em>Like diligently saving pocket change, there are some easy additions you can make to your email campaigns that can bring large rewards in the long run. Yesterday we looked  at two tips for improving your email header text. Today we&#8217;ll look a third piece of your email header, as well as some straightforward technologies that can bring long-term success.</p>
<p><strong>Ask to add the &#8216;from&#8217; address to the safe sender list</strong></p>
<p>Email marketers live and die by their deliverability rates. Often times, getting one&#8217;s emails into the subscriber’s inbox consistently is a victory in and of itself.  Once an email has been delivered successfully, it is important to do what one can to ensure that future emails will also be delivered. By respectfully asking subscribers to add your sender address to their address book (white listing), marketers not only improve deliverability rates but also help ensure that future deliverability rates stay high. In many cases subscribers will gladly white list an address. Like the hosted version and mobile device link, it is a good idea to place the from address white listing request in the header of an emails. It might be beneficial to test the placement of the white listing request, hosted and mobile version links in the header. Does placing the links on one line or multiple lines produce better results? I&#8217;d recommend testing this out. Marketers may also want to consider also placing this reminder in the footer as well as the header of the email.</p>
<p><span id="more-1033"></span></p>
<p><strong>Link to social networking sites like Facebook, MySpace, Digg, and Twitter</strong></p>
<p><img class="size-full wp-image-1054 alignleft" src="http://www.emailresponsibly.com/wp-content/uploads/2009/05/socialnetworking1.jpg" alt="socialnetworking1" width="210" height="36" /></p>
<p>Social networking sites are all the rage these days. What started out primarily as a place to keep in contact with friends and family has now become an important opportunity to reach customers and potential customers, maintain a positive reputation, and to create an interactive and powerful online presence. Allowing subscribers to post content from your email campaigns on their social networking sites (or to post information on your social networking site!) can result in huge benefits for email campaigns.</p>
<p>Consider this: the life of a single email does not usually last longer than a couple weeks. Usually this is true because when an email has been sent but not opened, a subscriber is less and less likely to open it as time passes. However, when that same stagnant email is placed on a social networking site it can take on a viral life of its own. Once good content gets legs it can travel far and wide. So get Tweeting, Facebooking, Digging and MySpacing!</p>
<p><strong>Using animated GIF images in mailings</strong></p>
<p>An animated <img class="alignleft" src="http://cdn.overstock.com/img/mxc/09-0501_e0_ahwoCommericalv3.gif" alt="" width="180" height="140" />GIF file is a graphic image that moves. This could be a flashing or spinning icon, or letters that magically get larger, for example. Technically, an animated GIF is a single file that is created to display various images in a specific order.  Animated GIFs are most frequently used in web ad banners, but there has also been a recent surge in the use of animated GIFs in email. One interesting use, beyond flashing letters or moving icons, is creating what looks like a video embedded in the email content. These “videos” present a visually unique and impressive message, and when used effectively, create visually engaging emails that deliver a “wow” factor that stagnant images cannot. To really catch the attention of email openers, be sure to place the most interesting animated GIFs above-the-fold.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>So there you have them — our email little wonders! With the proper use, tracking, testing and reporting, you will eventually reap the fruits of your labor. And remember, little things can make a big difference!</p>
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		<title>Little Wonders Can Lead to Big Success &#8211; Pt.1</title>
		<link>http://www.emailresponsibly.com/2009/05/19/little-wonders-can-lead-to-big-success-pt1/</link>
		<comments>http://www.emailresponsibly.com/2009/05/19/little-wonders-can-lead-to-big-success-pt1/#comments</comments>
		<pubDate>Tue, 19 May 2009 18:17:25 +0000</pubDate>
		<dc:creator>Jordan Lane</dc:creator>
				<category><![CDATA[Ask the Experts]]></category>
		<category><![CDATA[email header]]></category>
		<category><![CDATA[hosted]]></category>
		<category><![CDATA[hosted email]]></category>
		<category><![CDATA[hosted version]]></category>
		<category><![CDATA[little wonders]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[mobile email]]></category>
		<category><![CDATA[rendering]]></category>
		<category><![CDATA[rich text]]></category>
		<category><![CDATA[text]]></category>

		<guid isPermaLink="false">http://www.emailresponsibly.com/?p=1094</guid>
		<description><![CDATA[A &#8216;little wonder&#8217; is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them. Like diligently saving pocket change, there are [...]]]></description>
			<content:encoded><![CDATA[<p><img class="size-thumbnail wp-image-1035 alignleft" src="http://www.emailresponsibly.com/wp-content/uploads/2009/05/coinjar-150x150.jpg" alt="coinjar" width="142" height="142" /><em>A &#8216;little wonder&#8217; is a seemingly insignificant action or event that eventually has a large impact on your long-term situation. In this two-part series, Jordan Lane looks at some email little wonders — simple ways to improve your email programs — and the key benefits from each of them. </em></p>
<p><em></em>Like diligently saving pocket change, there are some easy additions you can make to your email campaigns that can bring large rewards in the long run. Today we&#8217;ll look at two of these tactics that can yield long-term success.</p>
<p><strong>View a hosted version of an email</strong></p>
<p>Providing the opportunity for a subscriber to view an online or hosted version of a message will enable those who might have images blocked or have email rendering issues to be able to view the message. A hosted version, often linked via the text <em>Having trouble viewing this email?, </em>is typically used for HTML and text versions of a mailing.  A great place to put this link is in the top or header of an email.</p>
<p><img class="size-medium wp-image-1038 alignnone" src="http://www.emailresponsibly.com/wp-content/uploads/2009/05/oshheader1-300x46.jpg" alt="oshheader1" width="300" height="46" /></p>
<p>Subscribers now have one less excuse as to why they should not read the content of an email. If the email can be viewed by the subscriber despite content rendering issues, then the email marketer has overcome a significant technical challenge.</p>
<p><span id="more-1094"></span></p>
<p><strong>View an email easily on a mobile phone or other mobile device</strong></p>
<p>Mobile devices are everywhere. Wirefly.com (who boasts to be the Internet’s #1 authorized retailer of cell phones) <a href="http://www.prweb.com/releases/Wirefly_top-selling/touchscreen_phones/prweb2372024.htm" target="_blank">recently reported</a> that “the sales of touchscreen mobile devices increased by 56 percent year-over-year in the first quarter of 2009.” Despite the availability and popularity of mobile devices, there are some drawbacks when it comes to viewing email in the palm of your hand.</p>
<p>One of the most common issues is the rendering and loading of HTML-heavy emails. Inserting a mobile view link into an HTML email will ensure that all mobile users will have the opportunity to view the content of the email. The mobile link should open just the text or rich text versions of the email for ease of viewing. As a general practice, presenting a text version of an email is a much better option than not presenting anything at all.</p>
<p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;</p>
<p>Remember to use these simple tools consistently, wisely and appropriately. These little wonders can take time to have noticeable and meaningful impact on overall email performance, so be patient. With the proper use, tracking, testing and reporting, you will eventually reap the fruits of your labor. Little things can make a big difference!</p>
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		<title>Apparently, AT&amp;T Knows Something We Don&#8217;t</title>
		<link>http://www.emailresponsibly.com/2009/01/14/apparently-att-knows-something-we-dont/</link>
		<comments>http://www.emailresponsibly.com/2009/01/14/apparently-att-knows-something-we-dont/#comments</comments>
		<pubDate>Wed, 14 Jan 2009 21:09:59 +0000</pubDate>
		<dc:creator>Ben Alschuler</dc:creator>
				<category><![CDATA[News & Commentary]]></category>
		<category><![CDATA[AT&T]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[spam]]></category>

		<guid isPermaLink="false">http://www.emailresponsibly.com/?p=509</guid>
		<description><![CDATA[An interesting story trickled out in today&#8217;s New York Times about AT&#38;T using less-than-responsible mobile messaging tactics in a recent American Idol campaign. AT&#38;T sent the promotional message to a &#8220;significant number&#8221; of its subscribers but did not seem to apply traditional opt-in practices to this campaign. Apparently, their standards of what constitutes spam is [...]]]></description>
			<content:encoded><![CDATA[<p><a href="htthttp://www.emailresponsibly.com/2009/01/14/apparently-att-knows-something-we-dont"><img class="size-full wp-image-510 alignleft" title="william_hung" src="http://www.emailresponsibly.com/wp-content/uploads/2009/01/william_hung.jpg" alt="" width="136" height="168" /></a>An interesting story trickled out in today&#8217;s New York Times about <strong><a title="A Text Arrives. Oh, It’s Just an ‘Idol’ Ad." href="http://www.nytimes.com/2009/01/14/technology/14idol.html" target="_blank">AT&amp;T using less-than-responsible mobile messaging tactics</a></strong> in a recent American Idol campaign.</p>
<p>AT&amp;T sent the promotional message to a &#8220;significant number&#8221; of its subscribers but did not seem to apply traditional opt-in practices to this campaign. Apparently, their standards of what constitutes spam is different from what email marketers consider it to be, with their corporate spokesman going so far as to assert that “it couldn’t be more open and transparent.”</p>
<blockquote><p>Mr. Siegel said the message went to subscribers who had voted for “Idol” singers in the past, and other “heavy texters.” He said the message could not be classified as spam because it was free and because it allowed people to decline future missives.</p></blockquote>
<p>First of all, what exactly is a &#8220;heavy texter?&#8221; That sounds like some sort of text messaging addict who needs a 12-step treatment program. And second, how can you blindly justify sending these people communications as if they&#8217;d opted-in?</p>
<p>While I&#8217;m not a compliance expert, I would guess that AT&amp;T could have saved themselves a boatload of trouble by sending the message only to previous Idol texters, and then phrasing their message as a request to opt-in more than a straight advertisement. If I was running the show over there, my 160 characters would have gone something like this: <em>&#8220;American Idol is back! Calling all past Idol voters: visit us online at (web address) to find out more. Would you like to receive future messages from us? Opt-in at (short code) or ignore this message to be removed.&#8221;</em> </p>
<p>That would have been rather easy, no?</p>
<p><!--StartFragment--> <!--EndFragment--></p>
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